FREE SHIPPING on orders over $50* *excluding surfboards.
NZ OWNED & OPERATED SINCE 1988
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By placing an order with Backdoor you agree to these terms and conditions.

PRICES
All prices are listed in NZ Dollars inclusive of GST.  Prices may be subject to change without notice and may vary from in-store.

WETSUIT PRICE MATCH GUARANTEE
If you find an identical wetsuit in the same season, size and colour at a lower price elsewhere in NZ, simply let us know. We'll not only match that price but sweeten the deal by throwing in two blocks of wax as well. It's our way of ensuring you're not only getting the best value but you are also equipped for your next surf session. For further information and to take advantage of this offer, drop by your nearest Backdoor store today.

PAYMENTS
Credit Card
All credit card payments are processed through Windcave, independent of Backdoor. Your card details are not held by Backdoor at any time. Backdoor reserves the right to cancel any order and refund payment where appropriate credit information and validated ID is not provided upon request.
Afterpay / Laybuy
All payments are facilitated by Afterpay / Laybuy and are independent of Backdoor. When signing up to use Afterpay / Laybuy, you agree to the Afterpay Terms of Service / Laybuy Terms and Conditions, and any disputes relating to your Afterpay / Laybuy payments are between you and Afterpay / Laybuy.

shipping
Delivery times are estimates only. Once collected by the courier, items become the responsibility of the customer. Backdoor is not responsible for missing or damaged packages or any incorrect shipping details supplied to us, although we will provide any information needed to locate the package. See our Shipping page for more information.

AVAILABILITY
Items are only shown on the website if they are showing in stock in our stores. We do our best to keep stock as up-to-date as possible but occasionally experience inaccuracies. If the item you ordered is no longer in stock we will offer you an exchange or a refund straight away.

FAULTY GOODS
All warranty and faulty goods claims are subject to assessment from the supplier who may choose to repair, replace, or credit any items proven to be faulty. Backdoor is more than happy to facilitate your claim however the outcome is ultimately decided by the supplier. Please see our Returns page for more information.

GIFT CARDS
Gift Cards are issued in NZ Dollars only, and are valid for 12 months from the date of purchase. Gift cards may not be redeemed for cash, or used to purchase further gift cards. Lost or stolen cards cannot be replaced or refunded. Change will not be given on gift cards and any balance will remain on the card.

DISCLAIMER
Provided by Backdoor in good faith and making every attempt to be accurate and up to date, we cannot guarantee the accuracy and completeness of the information on the website and we do not accept any responsibility arising in any way for errors in or omissions from, the information contained in the website. 
Garments are reproduced as accurately as possible however slight variations may occur in colour and size specification and may appear slightly different due to camera lighting, computer picture resolution, and individual monitor settings.